Ensure the device is disconnected from power before proceeding.
2. Accessing the Circuit:
Locate the silicon strip on the backside of the SmartSlydr near the reset switch.
Manually open the door on the back of the device to access the silicon strip. There is no need to detach the device from the brackets.
3. Locate the Following Components:
Circular Circuit: Found at one end of the motor.
Bone-shaped Spinner: Positioned on top of the circular circuit.
Rectangular Circuit: Located near the reset switch.
These components may be surrounded by wires and other parts. Handle them carefully.
4. Clean the Circuits:
If you see any black dust while opening the silicon strip, clean the silicon strip with a wet wipe or paper towel.
Insert the straw of the WD-40 Electric Contact Cleaner and direct it towards the: Circular Circuit, Spinner and Rectangular Circuit
Gently spray 3-4 times to remove any dust and debris from these components.
Refer to the video.
5.Post-Cleaning Steps:
Wait for 5 minutes to allow the cleaner to dry.
Reconnect the power cord.
Remove the device from the mobile app.
Pair the device again and test its functionality.
Need Further Assistance?
If the above steps didn't work, pelase send an email to [email protected] with a detailed description of the problem, along with photos/videos.
Important: Please include your SmartSlydr serial number in the subject line. Mobile App -> Home -> Device Details -> Settings -> Device Info -> Serial Number
