Giving your pet freedom doesn't have to mean giving up control.
Imagine you're working, relaxing on the couch, or away from home when your dog approaches the patio door. Instead of barking or scratching to get your attention, your dog can let you know it wants to go outside.
Your phone receives a notification:
“Max waiting at Patio”
You decide whether to allow access. If you approve, SmartSlydr opens your existing sliding door according to your configured settings.
That's the idea behind SmartSlydr Send Request Mode.
Unlike fully automatic pet access, Send Request Mode allows your pet to initiate a request without immediately opening the door. And with the introduction of DuoMotionX, you can now combine that owner-approval feature with secure motion detection.
Your pet asks. You decide. SmartSlydr opens the door.
What Is SmartSlydr Send Request Mode?
Send Request Mode is an access-control feature available with SmartSlydr Bluetooth PetPass.
PetPass is a Bluetooth-based tag worn by your pet. When SmartSlydr detects an authorized PetPass approaching the sliding door, the system responds according to the selected operating mode.
There are two primary PetPass operating choices:
- Automatic Mode: SmartSlydr opens the sliding door automatically when the required detection conditions are met.
- Send Request Mode: SmartSlydr sends a notification to the owner and opens the door only after access is approved.
Both modes can be configured for your pet, allowing you to choose between greater independence and greater owner control.
How Does Send Request Mode Work?
The process is straightforward.
Step 1: Your pet approaches the sliding door
Your dog or cat walks toward the sliding door wearing its paired Bluetooth PetPass.
Step 2: SmartSlydr detects the PetPass
SmartSlydr recognizes the authorized tag according to the configured detection and access settings.
Step 3: You receive a notification
Instead of immediately opening, SmartSlydr sends an access request to your phone through the LycheeThings app. For example:
“Max waiting at Patio”
Step 4: You decide whether to allow access
Open the request in the app and choose whether to approve it. If you do not approve the request, the door does not open as a result of that request.
Step 5: SmartSlydr opens the door
When you approve access, SmartSlydr opens the sliding door to the configured opening amount.
Step 6: The door closes according to your settings
Your pet passes through the doorway, and SmartSlydr closes it according to the configured closing time.
The result is simple: your pet can request access without receiving automatic permission to open the door.
Automatic Mode vs. Send Request Mode
Both modes use PetPass, but they respond differently when your pet approaches the door.
| Feature | Automatic Mode | Send Request Mode |
|---|---|---|
| Authorized PetPass detected | Yes | Yes |
| Door opens automatically | Yes | No |
| Owner receives notification | Yes | Yes |
| Owner approval required | No | Yes |
| Configurable opening amount | Yes | Yes |
| Individual pet settings | Yes | Yes |
| Remote access control | Through App Settings | Owner approves the request |
Automatic Mode
Pet approaches
↓
PetPass detected
↓
Door opens
↓
Owner receives notification
Send Request Mode
Pet approaches
↓
PetPass detected
↓
Owner receives request
↓
Owner approves
↓
Door opens
Automatic Mode is useful when you want your pet to have independent access.
Send Request Mode is useful when you want your pet to request access while you keep the final decision.
Introducing DuoMotionX: A Smarter Way to Use Send Request Mode
SmartSlydr's new DuoMotionX motion sensor adds another way to manage your pet's access.
DuoMotionX is a wireless PIR motion sensor with an integrated push button. In its secure pet-access modes, DuoMotionX combines motion detection with an authorized Bluetooth PetPass.
This means two conditions must be met:
DuoMotionX detects motion + An authorized PetPass is present
Once both conditions are satisfied, the response depends on your selected PetPass setting.
With PetPass Automatic Mode
Motion detected + Authorized PetPass
↓
Door opens automatically
With PetPass Send Request Mode
Motion detected + Authorized PetPass
↓
Owner receives request
↓
Owner approves
↓
Door opens
This lets you combine a more focused detection area near the doorway with owner-controlled approval.
Which DuoMotionX Modes Support Send Request?
Send Request is available for pet access in two DuoMotionX Smart Modes.
| DuoMotionX Smart Mode | How Send Request Works |
|---|---|
| Secure Pet Only Mode (Motion + PetPass) | DuoMotionX must detect motion and an authorized PetPass. If that PetPass is set to Send Request, the owner receives a request instead of the door opening automatically. |
| Pet and Human Mode (Motion + PetPass or Push Button) | Pets require motion and an authorized PetPass. The PetPass can use Automatic or Send Request Mode. People can press the center button to open the door directly. |
Important: PetPass Send Request Mode does not turn the DuoMotionX push button into an approval request. In Pet and Human Mode, pressing the center button is a separate way to open the door.
The other two DuoMotionX modes—Button Only and Open For Everyone—do not require PetPass authorization for their normal button or motion-triggered operation.
Why Combine DuoMotionX With Send Request Mode?
Some pets love spending time near the sliding door. They may lie in the sunshine, watch the backyard, or walk past the patio throughout the day.
With PetPass proximity detection alone, you may receive requests when your pet isn't actually intending to go outside.
DuoMotionX adds motion detection within an adjustable area to the access process. For example, its Down detection position provides a focused area of approximately 2–3 feet directly in front of the sensor.
In a secure pet-access mode, SmartSlydr requires both motion detection and an authorized PetPass before beginning the configured Automatic or Send Request workflow. This helps you fine-tune when your pet's approach should count as an access attempt.
It doesn't guarantee that every unintended request will be eliminated, but it provides another way to adjust how the system responds to your pet's normal behavior.
Send Request Mode Works From Both Sides of the Door
SmartSlydr PetPass supports access requests from either side of the sliding door. Your pet can approach from:
- Inside → Outside
- Outside → Inside
With the original PetPass setup, the system can detect the authorized pet approaching from both directions.
For a DuoMotionX motion-based setup, two sensors are recommended when you want motion detection on both sides:
- One DuoMotionX mounted inside
- One DuoMotionX mounted outside
Each sensor detects the approach on its side of the doorway.
You can also enable or disable individual PetPass tags separately on each DuoMotionX sensor. For example, a household could configure an indoor sensor to restrict a particular pet from leaving while keeping that pet enabled on the outdoor sensor for returning home.
This adds direction-specific control to your SmartSlydr pet-access system.
When Is Send Request Mode Useful?
1. At Night
During the day, you may prefer Automatic Mode so your dog can use the backyard independently. At night, you may want more control.
Send Request Mode allows your dog to initiate an access request without the sliding door immediately opening. You can decide whether it's the right time to let your dog outside.
2. When Wildlife Is Active
If you sometimes see wildlife near your yard, you may not want the sliding door opening automatically when your pet approaches. With Send Request Mode, you have the opportunity to decide whether to approve access.
Keep in mind that owner approval controls the opening request; it does not guarantee that wildlife or another animal cannot pass through while the doorway is open.
3. While You're Away From Home
Suppose you're at work and your dog approaches the sliding door. SmartSlydr sends the access request through the app, and you can decide whether to approve the opening without being physically present.
This gives you remote control while allowing your pet to initiate the request.
4. For Multi-Pet Households
Different pets may need different access settings. For example:
| Pet | Preferred Setting |
|---|---|
| Max, the family dog | Automatic Mode |
| Bella, who needs supervised outdoor access | Send Request Mode |
| Luna, an indoor-only cat | PetPass disabled |
Individual PetPass settings help you configure access according to each animal's needs. When paired with DuoMotionX, you can also adjust which pets are authorized on the indoor and outdoor sensors.
How to Set Up Send Request Mode
Send Request Mode is configured through the LycheeThings app.
For a Standard PetPass Setup
- Open the LycheeThings app.
- Select your SmartSlydr device.
- Open the settings for the paired PetPass.
- Find Operating Mode.
- Select Send Request instead of Automatic.
- Review the configured opening percentage, sensitivity, and closing time.
- Save the settings and test an access request.
When your pet approaches with its authorized PetPass, confirm that you receive the request before the door opens.
When Using DuoMotionX
First, pair DuoMotionX with SmartSlydr according to the official DuoMotionX Setup Guide. Then:
- Open the DuoMotionX settings in the app.
- Select Secure Pet Only Mode or Pet and Human Mode.
- Confirm that the desired PetPass is authorized for that sensor.
- Set the PetPass operating mode to Send Request.
- Test by approaching the sensor with the authorized PetPass.
- Confirm that SmartSlydr sends an approval request rather than immediately opening the door.
- Approve the request and verify the opening and closing behavior.
If you're using two DuoMotionX sensors, test the indoor and outdoor approaches separately.
Send Request Mode vs. Hub Mode
Send Request Mode and Hub Mode are different SmartSlydr features.
| Feature | How Access Is Granted |
|---|---|
| Send Request Mode | An authorized PetPass triggers an approval request. The owner decides whether to open the door through the app. |
| Hub Mode with DuoButton | An authorized PetPass must be detected and a paired DuoButton must be pressed before the door opens. |
| DuoMotionX Secure Motion with Send Request | DuoMotionX must detect motion together with an authorized PetPass. The owner then approves the opening request. |
These options provide different ways to define when access is permitted. Choose the configuration that matches how you want your household to use the sliding door.
Does Send Request Mode Require Wi-Fi?
SmartSlydr requires a Wi-Fi connection for connected operation, while PetPass uses Bluetooth together with the SmartSlydr system.
Because Send Request Mode depends on app notifications and remote approval, reliable connectivity is important. For the best experience, make sure your SmartSlydr is connected and that the LycheeThings app can receive notifications on your phone.
Frequently Asked Questions
Does Send Request Mode automatically open the door?
No. Send Request Mode requires owner approval before the requested opening occurs.
How does my pet send a request?
Your pet approaches the door wearing an authorized Bluetooth PetPass. SmartSlydr detects the tag according to your selected configuration and generates an access request.
Can I approve access while I'm away from home?
Yes. Send Request Mode is designed to allow remote approval through the LycheeThings app when the required connections are available.
Does Send Request work with DuoMotionX?
Yes. PetPass can be set to Automatic or Send Request in DuoMotionX's Secure Pet Only and Pet and Human Smart Modes.
Does DuoMotionX require both motion and PetPass for Send Request?
Yes, in those two secure pet-access modes. Both conditions must be satisfied before the PetPass request behavior is triggered.
Can people still press the DuoMotionX button?
Yes. In Pet and Human Mode, pressing the built-in button is a separate human-access method and does not require a PetPass request.
Can different pets have different settings?
Yes. Individual PetPass tags can have different operating modes, opening percentages, and sensitivity settings.
Can I use Send Request from outside the house?
Yes. PetPass supports approaches from either side of the door. For a DuoMotionX motion-based setup, use sensors on both sides when you want motion detection for both entry and exit.
Can I change back to Automatic Mode?
Yes. You can change the PetPass operating mode in the LycheeThings app.
More Freedom for Your Pet. More Control for You.
Not every pet owner wants the same type of access. Some want their dogs to come and go automatically. Others want the opportunity to approve each opening. And some want motion detection to be part of the decision.
SmartSlydr gives you those choices through PetPass, Send Request Mode, and DuoMotionX.
Your pet asks. You decide. SmartSlydr handles the door.
Continue Learning
How Does SmartSlydr PetPass Work?
Learn how Bluetooth PetPass detects your pet and the settings you can configure.
What Is DuoMotionX? The Complete Guide
Explore all four DuoMotionX Smart Modes, detection positions, and installation.
DuoMotionX Motion Sensor for SmartSlydr
See product details and specifications.
DuoMotionX Setup Guide
Step-by-step installation and pairing instructions.
How Does SmartSlydr Work?
Understand how SmartSlydr automates your existing sliding door.
SmartSlydr Knowledge Base
Explore installation, compatibility, pet access, troubleshooting, and more.