SmartSlydr Regal is a customized version of the standard SmartSlydr, tailored to fit your specific sliding door or window.

Key Features of SmartSlydr Regal:
✔ Custom Fit – Built to match your door's full length (up to 71 inches).
✔ Quieter & Smoother Operation – Features an upgraded motor for silent, seamless movement compared to the standard version.
✔ Supports Outside-Moving Panels – Custom adapters available for special door setups.
✔ New Color Options Coming Soon – A black version is in development.

If you need a custom-sized, quieter, and fully tailored sliding door opener, SmartSlydr Regal is the perfect solution!

Yes! SmartSlydr Regal supports sliding doors with an outside moving panel. We provide a custom adapter to ensure compatibility with this setup. For installation guidance, please refer to our step-by-step instructions to help visualize the setup.

Both are the same device but marketed for different use cases:

✅ SmartSlydr – Designed for smart home automation and accessibility, integrating with Alexa, Google Assistant, and Apple Watch to enhance convenience for all users, including individuals with disabilities.
✅ SmartSlydr Pet Door – Focuses on its use as a smart pet door, featuring PetPass and DuoButton for pet-friendly access, allowing dogs and cats to enter and exit independently.

Yes! SmartSlydr is designed for standard horizontal sliding doors and can automate the first moving panel of a 3-panel sliding door.

✅ Supports One Moving Panel – SmartSlydr automates a single sliding panel in your 3-panel door configuration.
✅ Maximum Opening Width: 45 Inches – The device can open the door up to 45 inches wide for convenient access.

If you're unsure about compatibility, feel free to send pictures of your door setup to communication@lycheethings.com. Our team is happy to assist!

For more details, refer to our in-depth compatibility guide.

Yes! SmartSlydr is designed for standard horizontal sliding doors and can automate a single or double moving panel in a 4-panel sliding door setup.

✅ Supports One Moving Panel – A single SmartSlydr can automate one sliding panel in a 4-panel door configuration.
✅ Automate Two Moving Panels – If you want to automate two moving panels, you will need two SmartSlydr devices.
✅ Maximum Opening Width: 45 Inches – Each SmartSlydr can open the door up to 45 inches wide for convenient access.

If you're unsure about compatibility, feel free to send pictures of your door setup to communication@lycheethings.com. Our team is happy to assist!

For more details, refer to our in-depth compatibility guide.

SmartSlydr is designed to work with sliding doors that move smoothly, regardless of their weight. The key factor is how easily your door slides. If you can open your door with one hand, SmartSlydr should work seamlessly for you.

SmartSlydr includes a quick cleaning and lubrication kit to help ensure smooth operation. Many heavy doors simply need a bit of cleaning and lubrication for optimal performance.

For reference, SmartSlydr can handle doors with up to 18 lbs of drag force, while most well-maintained doors with clean tracks typically require only 5–10 lbs of force. For more information, check out our YouTube video.

The standard SmartSlydr operates at approximately 55±3 dB from a 1-meter distance, while the SmartSlydr Regal features a quieter motor that runs at 48±3 dB. The actual noise level you experience may vary based on factors such as door condition, room size, and ceiling height.

Yes, SmartSlydr can work with most types of blinds, provided there is sufficient clearance. The SmartSlydr unit itself has a width of 2 inches, but we recommend a 5 inch clearance between the door frame and the blinds for proper installation. If additional space is needed, extender brackets are available to move the blinds outward, allowing SmartSlydr to be installed properly. For detailed instructions, please refer to our installation guide.

Size refers to your door, not your dog — all three sizes work for any size pet, since the opening width is adjustable.

Each size is a different unit length that mounts along the top of your door, and each delivers a different maximum opening:

Size	Unit length	Maximum opening
Small	37 in	Up to 20 in
Medium	54 in	Up to 36 in (~3 ft opening)
Large	66 in	Up to 48 in (~4 ft opening)
Regal	Custom, up to 71 in	Up to 48 in (~4 ft opening)

Measure your door and compare against our Size Chart — it shows exactly where to measure. If your door falls between sizes or you'd rather have us check, email photos of your door with your measurements to communication@lycheethings.com and we'll confirm the right size before you order.

Stand inside your home, facing the door. With the door closed, look at which side the moving panel is on — that's your closing side.

• Moving panel on the left → choose Left Closing
• Moving panel on the right → choose Right Closing

Quick double-check: the handle. The handle sits on the moving panel's outer edge, the one that meets the frame when the door shuts — so it will be on the same side. Handle on the left means Left Closing, handle on the right means Right Closing. If the panel and the handle both point the same way, you have your answer.

Our Size Chart shows both configurations side by side — compare the diagrams against your door to confirm before you order.

Still unsure? Take a photo from inside showing the full door and send it to communication@lycheethings.com. We'll confirm in a few minutes — worth doing, since the wrong direction won't fit your door.

In most cases, yes. SmartSlydr mounts with two brackets and needs a flat, consistent surface to sit against — flat trim is usually no problem. Curved or angled molding may need a shim or spacer so the unit sits level.

Trim profiles vary widely, so send a photo of your door frame including the trim to communication@lycheethings.com and we'll tell you whether anything extra is needed before you order.

Stand inside your home, facing the door. Sliding doors run on two tracks, one nearer to you and one further away. Look at which track your moving panel sits on:

• Moving panel on the nearer track, closest to the inside of your home → inside moving panel
• Moving panel on the further track, closest to the outside → outside moving panel

A quick way to tell: as the door opens, does the moving panel slide in front of the fixed panel (toward you) or behind it (away from you)? In front means inside; behind means outside.

Our Size Chart shows both configurations in a diagram — compare yours against the pictures to confirm.

Which model you need:
• Inside moving panel — Both the standard SmartSlydr and SmartSlydr Regal work, so choose based on whether you want Regal's quieter motor and custom sizing.
• Outside moving panel — SmartSlydr Regal only. It includes the custom adapter required for this configuration.

Still unsure? Send a photo taken from inside your home to communication@lycheethings.com and we'll confirm which model fits your door.

When you visit the Smart Pet Door or SmartSlydr Door/Window page, you can customize your order by selecting the SmartSlydr automatic door opener based on your door type and adding accessories like PetPass or DuoButton for additional functionality.

The SmartSlydr package includes:
• SmartSlydr device
• Power supply
• All necessary installation accessories

With a SmartSlydr device, you can control your sliding door using:
✅ Mobile App   ✅ Alexa   ✅ Google Home   ✅ Apple Watch

Note: PetPass, OneButton tags, and DuoButton are optional add-ons that can be selected based on your needs.

No special tools or professional assistance are required! Thanks to our patented custom design, installing SmartSlydr is as simple as installing blinds or shades.

Easy Installation – SmartSlydr attaches using two brackets, requiring only a screwdriver for setup.
Corner Cap Attachment – The corner cap sticks to the moving door/window panel and connects to SmartSlydr for smooth operation.
Handyman-Friendly – If you prefer assistance, any handyman can easily install it.

For step-by-step guidance, refer to our installation guide or video tutorials.

The power supply will always be placed on the opposite side of the moving panel. The power adapter cable is 8 feet long, and if you need additional length, you can order a DC extension cord.

Example: If the moving panel is on the left, the power supply would be positioned on the right side, and vice versa.

For sliding doors: top mount only. Sliding doors are top mount only — a bottom-mounted unit would sit in the threshold you walk through and create a tripping hazard.

For windows: top or bottom. Sliding windows can be fitted either way, depending on which gives better clearance.

Not sure which applies to your setup? Email photos to communication@lycheethings.com and we'll advise.

No electrician and no wiring work. SmartSlydr plugs into a standard household outlet using the included power supply.

• Input: 110–240V AC (standard wall outlet)
• Output: 24V DC, 1.5A
• Cord length: 8 feet
• Placement: Where the power supply sits depends on which track your moving panel runs on.

    o Inside moving panel (standard SmartSlydr): the power supply sits on the side opposite the moving panel. Moving panel on the left → power on the right, and vice versa.
    o Outside moving panel (SmartSlydr Regal): it's reversed — the power supply sits on the same side as the moving panel.

PetPass offers two modes for controlling the SmartSlydr door: Automatic Mode and Send Request Mode. You can only use one mode at a time, and both are customizable via the mobile app.

Automatic Mode: This mode enables automatic opening and closing based on your pet's proximity to the door. When your pet is near, the door will open automatically and you will get a notification.

Send Request Mode: In this mode, when your pet approaches the door, you will receive a smartphone notification to approve or deny the door opening. This gives you more control over when the door opens.

Both modes are designed to offer flexibility, depending on your preferences for convenience or control.

Yes, the PetPass and OneButton are the same hardware, but you can configure them to function in either PetPass mode or OneButton mode—only one mode can be active at a time.

PetPass mode: For pets, enables automatic opening of the SmartSlydr door when your pet approaches, perfect for hands-free access for your dog.

OneButton mode: Works as a remote control, similar to a keychain, designed for human use. It can be attached to a walker, wheelchair, or carried for easy access to open or close the door.

SmartSlydr includes a convenient pull cord feature that allows you to detach the device from the window panel for manual operation. This feature works similarly to a garage door opener, making it especially useful in emergency situations or when manual operation is needed.

Once manual operation is complete, the SmartSlydr head will automatically reattach to the door. If you prefer to prevent the automatic reattachment, you can use the pull cord fork to securely hold it in place.

No, SmartSlydr does not require a hub or any additional devices. As long as you have a stable 2.4GHz Wi-Fi network and a smartphone with the mobile app, SmartSlydr can easily connect to your home Wi-Fi network for seamless operation.

Yes, you can schedule SmartSlydr to automatically open or close at a set time using the Alexa app by setting up routines. Please refer to the guide below for instructions on setting up Google Home, Alexa, scheduling operations, and other routines: SmartSlydr Voice Control & Automations

This feature is perfect for tasks like airing out your home in the morning or ensuring the door is securely closed while you sleep. You can set daily or custom schedules to fit your needs, providing you with greater convenience and automation.

In normal mode, SmartSlydr moves the window/door at a speed of approximately 45 mm per second. The total time to open the window or door depends on the amount of opening you've selected (ranging from 1% to 100%) — the larger the opening, the longer it will take to fully open.

With the smartphone app or voice commands, you can open the door or window to any width between 1% to 100% (in increments of 1% so you can fine-tune it to your needs). For example, with a voice command, you can say "Set the door to 20%."

Yes! With the SmartSlydr smartphone app or voice commands, you can open the door or window to any width (maximum opening 45 inches) between 1% and 100% in 1% increments, allowing you to customize the opening size to fit your needs.

SmartSlydr consumes less than 1kW for the whole year, based on average daily usage. This totals less than 1 hour of air conditioner electricity consumption — every minute past that is pure savings if you're using SmartSlydr to let in fresh air!

Yes, SmartSlydr is designed with safety in mind, incorporating a safety feature similar to the anti-pinch mechanism found in car power windows.

If an object is pinched during door operation: the door will retract and attempt to close again. If the obstruction persists, the door will retract once more, remain open, and send a notification to your mobile app about the obstruction.

For a demonstration of this feature, check out our Safety Feature Video, where we use a banana as an example.

SmartSlydr's internal mechanism acts as the lock — when the door closes, it's secured automatically, with nothing to press or remember. The door can't be pushed or slid open by hand from either side, and opens only via the app, a voice command, a remote, or an authorized PetPass tag. Unlike a flap door, there's no opening for a person or animal to force through.

From inside, the manual release cord lets you open the door by hand at any time, including during a power outage.

Every SmartSlydr includes a 1-year limited warranty covering defects in materials and workmanship under normal use starting from the date you receive it.

If a covered defect occurs, we'll repair your device with new or refurbished parts, or replace it with a refurbished device of equal or better functionality. You cover shipping to us; we cover standard shipping back to you.

The warranty applies to the original purchaser and isn't transferable. Full details: Warranty & Return Policy

Yes. At checkout you can upgrade to 2-year or 3-year total coverage. Extended warranties provide the same coverage as the standard warranty and must be purchased with a new device — they can't be added later.

If you return your device within the 30-day window, the extended warranty is cancelled and refunded with it. After 30 days it's non-refundable. See Warranty & Return Policy

Check before you order — it's free and takes a few minutes. Send photos of your door setup to communication@lycheethings.com and we'll confirm compatibility and tell you which model you need. You can also use our Compatibility Guide and the size chart on each product page.

We'd much rather spend five minutes confirming fit than have you deal with a return. If you're uncertain about anything — panel configuration, blinds clearance, an unusual track — ask us first.

You can return any purchase within 30 days of receipt. Refer full policy: Return Policy

Yes — anytime before it ships. Email communication@lycheethings.com and we'll issue a full refund, minus third-party payment processing fees. Once an order has shipped, our return policy applies instead.

SmartSlydr currently ships within the United States only, due to the logistics of international shipping. If you're outside the US, you can ship to a friend or family member in the US and forward it from there.

Yes. SmartSlydr mounts to your existing door frame with brackets and requires no cutting or permanent modification, so you can remove it and reinstall it at your next home for the door with the same configuration.