FAQs

Yes. SmartSlydr only opens when it detects an authorized PetPass tag worn by your pet.

No. Animals without a PetPass tag cannot trigger SmartSlydr.

No. Each PetPass tag is uniquely paired to your SmartSlydr system.

No. SmartSlydr includes a motorized locking mechanism that resists forced opening.

Yes. SmartSlydr has an inbuilt locking mechanism, and additional secondary locks can be added if desired.

No. SmartSlydr installs onto your existing sliding glass door without cutting or permanent modification.

Yes. SmartSlydr is renter-friendly and can be removed without damaging the door.

Yes. Installation typically takes minutes using basic tools, and no professional help is required.

Yes. SmartSlydr is designed to work with most residential sliding doors, including heavier panels.

Yes. SmartSlydr Regal supports outside-moving panels using a custom adapter.

Yes. SmartSlydr supports multi-panel sliding doors depending on configuration and available clearance.

Yes. SmartSlydr can operate with most blinds or coverings if sufficient clearance is available.

Yes. SmartSlydr works with small, medium, and large dogs and allows adjustable opening width.

Yes. You can pair multiple PetPass tags to one SmartSlydr system.

No. The motor operates smoothly and quietly, and most pets adapt quickly.

Yes. The opening width can be customized based on your pet’s size.

Yes. SmartSlydr operates automatically or with owner approval depending on the selected PetPass mode.

Yes. SmartSlydr can be controlled using the LycheeThings mobile app.

Yes. SmartSlydr works with Alexa, Google Home, and Apple Watch.

Automatic Mode opens the door automatically when an authorized PetPass tag is detected.

Send Request Mode sends a notification to the owner and opens the door only after approval.

PetPass is a wearable tag that securely communicates with SmartSlydr to authorize door access.

You can deactivate the lost tag and pair a new one using the app.

Yes. A PetPass tag can be paired to multiple SmartSlydr units if configured.

Yes. PetPass tags use replaceable batteries with long battery life.

SmartSlydr Regal is a premium version with a quieter motor and support for outside-moving panels.

Standard SmartSlydr works for most inside-moving panels, while Regal is best for outside-moving or custom setups.

Yes. SmartSlydr minimizes open-door time to help reduce heat or AC loss.

Yes. SmartSlydr is designed for everyday residential weather conditions.

SmartSlydr can be manually operated if power is unavailable.

Each SmartSlydr includes the motor unit, control system, PetPass tag, mounting hardware, and instructions.

Yes. LycheeThings provides customer support and installation guidance via live chat and email.