Will SmartSlydr open only for my pet?

Yes. SmartSlydr only opens when it detects an authorized PetPass tag worn by your pet.

Will SmartSlydr open for raccoons, coyotes, or other animals?

No. Animals without a PetPass tag cannot trigger SmartSlydr.

Can SmartSlydr open for the wrong dog or a stranger’s pet?

No. Each PetPass tag is uniquely paired to your SmartSlydr system.

Can someone force SmartSlydr open from outside?

No. SmartSlydr includes a motorized locking mechanism that resists forced opening.

Can SmartSlydr be locked completely?

Yes. SmartSlydr has an inbuilt locking mechanism, and additional secondary locks can be added if desired.

Do I need to cut or permanently modify my sliding glass door?

No. SmartSlydr installs onto your existing sliding glass door without cutting or permanent modification.

Is SmartSlydr suitable for apartments or rentals?

Yes. SmartSlydr is renter-friendly and can be removed without damaging the door.

Is SmartSlydr easy to install?

Yes. Installation typically takes minutes using basic tools, and no professional help is required.

Does SmartSlydr work with heavy sliding glass doors?

Yes. SmartSlydr is designed to work with most residential sliding doors, including heavier panels.

Does SmartSlydr work with outside-moving panels?

Yes. SmartSlydr Regal supports outside-moving panels using a custom adapter.

Does SmartSlydr work with 3-panel or 4-panel sliding doors?

Yes. SmartSlydr supports multi-panel sliding doors depending on configuration and available clearance.

Can SmartSlydr work with blinds or window coverings?

Yes. SmartSlydr can operate with most blinds or coverings if sufficient clearance is available.

Is SmartSlydr safe for large dogs?

Yes. SmartSlydr works with small, medium, and large dogs and allows adjustable opening width.

Can SmartSlydr work for multiple pets?

Yes. You can pair multiple PetPass tags to one SmartSlydr system.

Will SmartSlydr scare my pet?

No. The motor operates smoothly and quietly, and most pets adapt quickly.

Can I control how wide the door opens?

Yes. The opening width can be customized based on your pet’s size.

Can SmartSlydr work when I’m not home?

Yes. SmartSlydr operates automatically or with owner approval depending on the selected PetPass mode.

Can I control SmartSlydr from my phone?

Yes. SmartSlydr can be controlled using the LycheeThings mobile app.

Does SmartSlydr support voice control?

Yes. SmartSlydr works with Alexa, Google Home, and Apple Watch.

What is Automatic Mode?

Automatic Mode opens the door automatically when an authorized PetPass tag is detected.

What is Send Request Mode?

Send Request Mode sends a notification to the owner and opens the door only after approval.

What is a PetPass tag?

PetPass is a wearable tag that securely communicates with SmartSlydr to authorize door access.

What happens if my pet loses the PetPass tag?

You can deactivate the lost tag and pair a new one using the app.

Can one PetPass be used on multiple doors?

Yes. A PetPass tag can be paired to multiple SmartSlydr units if configured.

Does the PetPass tag need batteries?

Yes. PetPass tags use replaceable batteries with long battery life.

What is the difference between SmartSlydr and SmartSlydr Regal?

SmartSlydr Regal is a premium version with a quieter motor and support for outside-moving panels.

Which SmartSlydr version should I choose?

Standard SmartSlydr works for most inside-moving panels, while Regal is best for outside-moving or custom setups.

Does SmartSlydr help keep indoor temperature stable?

Yes. SmartSlydr minimizes open-door time to help reduce heat or AC loss.

Is SmartSlydr weather-resistant?

Yes. SmartSlydr is designed for everyday residential weather conditions.

What happens during a power outage?

SmartSlydr can be manually operated if power is unavailable.

What comes included with SmartSlydr?

Each SmartSlydr includes the motor unit, control system, PetPass tag, mounting hardware, and instructions.

Is customer support available if I need help?

Yes. LycheeThings provides customer support and installation guidance via live chat and email.

Do it yourself SmartSlydr Installation

Setting up your SmartSlydr is easier than it looks. Most homeowners finish the installation in just a few simple steps.

Your DIY path in 2 steps

Watch and read the step-by-step guide
Check your door frame, and send us photos if it looks unusual

1Follow the Step-by-Step Guide

Read through the instructions and watch the video before you pick up a screwdriver, so you know what the whole process looks like.

View DIY Installation Guide & Video →

2Check Your Door & Share Pictures

Every home is different. Look at the top of your sliding door frame for any of these:

Decorative trim
Deep molding
Unusual steps or angles

If your frame looks different, or you're not sure how to mount SmartSlydr, send us a few clear photos of your top door frame. Our engineering team will review your layout and help you figure it out.

Share Door Frame Photos →

Prefer a hand with the install?

See your options for a handyman or a Taskrabbit installer on our Find a SmartSlydr Installer page.

Do it yourself SmartSlydr Installation

1Follow the Step-by-Step Guide

2Check Your Door & Share Pictures

Prefer a hand with the install?

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